Returns & Exchanges
At Cole Vintage, we want you to love your timeless pieces, which is why we offer a 14-day return and exchange window for all items in their original, unworn condition. Please ensure all tags remain attached to qualify for a full refund or store credit.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and labels are securely attached.
Ship the Parcel
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing